Effective Date: 15/04/25
Company Name: Pinnacle Logistic
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our services or accessing the Pinnacle Logistic website.
By using our website or booking any of our logistics services, you agree to comply with and be bound by these terms. If you disagree with any part of these terms, please do not use our services.
1. Services Provided
Pinnacle Logistic offers logistics solutions which may include (but are not limited to):
Freight forwarding
Courier and express delivery
Warehousing and storage
Supply chain management
Customs clearance assistance
All services are subject to availability and specific service agreements.
2. Service Bookings and Orders
All bookings must be confirmed via email or our official booking channels.
Orders are accepted subject to operational feasibility, legal compliance, and safety standards.
It is the client’s responsibility to provide accurate and complete information regarding the goods being shipped.
3. Shipping and Delivery
Delivery timelines are estimates and not guaranteed unless specifically agreed upon in writing.
We are not liable for delays caused by customs, weather, third-party carriers, or force majeure events.
Clients must ensure goods are properly packaged and labeled.
4. Charges and Payment
Pricing is provided at the time of booking and is based on weight, dimensions, destination, and service type.
All invoices are payable within [insert number of days] days unless otherwise agreed.
Late payments may result in service suspension or additional charges.
5. Liability and Insurance
Pinnacle Logistic is not liable for loss or damage unless caused by gross negligence or willful misconduct.
For high-value or fragile goods, clients are encouraged to obtain insurance coverage.
Liability is limited to the declared value of the goods or as outlined in applicable transport law (e.g., CMR, Hague-Visby Rules).
6. Client Obligations
Clients must:
Provide accurate shipment details and documentation.
Ensure goods comply with all applicable local and international laws.
Refrain from shipping prohibited or hazardous items unless properly declared and packaged.
7. Cancellation and Refunds
Cancellations must be made [insert time frame] prior to the scheduled service date.
Refunds (if applicable) will be processed based on our cancellation policy and service status at the time of cancellation.
8. Intellectual Property
All content on the Pinnacle Logistic website (text, images, logos) is owned or licensed by Pinnacle Logistic and may not be used without written permission.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of [Insert Country/State]. Any disputes shall be resolved in the courts of [Insert Jurisdiction].
10. Changes to Terms
Pinnacle Logistic reserves the right to update or modify these Terms at any time. Changes will be posted on our website with an updated effective date.
11. Contact Us
If you have any questions about these Terms, please contact us:
Pinnacle Logistic
Email: info@pinnaclelogisticsco.com
Email: dispatch@pinnaclelogisticsco.com
Phone: 910-777-1396
Phone: 910-712-8763